Transcript for CO-OP Shared Branching
As a credit union member, you may have heard of shared branching. It is a network of credit unions and service centers where you can access your accounts. Just like at your home branch. But how does it work? Can I really access my account somewhere besides my credit union. Using someone else’s credit union seems odd, I mean, will they think I am lost? Won’t I look like a dork if I am in the wrong place. Now let’s take a trip and discover just how easy it is to actually use a shared branch. This isn’t my Credit Union, but this credit union is part of the Shared Branch Network, so I can go inside and access my personal accounts. Let’s go inside and deposit a check and see if this really works. To Start, I fill out a transaction slip just like this one. As you prepare this for the teller, be sure you have your ID handy. You may also be asked to verify the home address you have on file, as well as the last 4 digits of your Social Security Number. You will also be asked the name of your credit union and your member number. This is the account number of your basic share account, and now we wait for the teller to complete the transaction. [Teller] Here you are Stacy, showing your transaction, and there is your current balance. [Stacy] That was fast, thanks! And check it out, the transaction is performed in real time, just as if I was at my home credit union. That was as easy and convenient as using my home credit union branch. To learn more about shared branching, visit our website. www.co-opsharedbranching.org
What is the CO-OP Shared Branch Network?
While most credit unions serve local communities, and therefore, don’t have much presence beyond their specific locales, many belong to an expansive system of shared branches and ATMs.
Known as CO-OP Shared Branching, a division of CO-OP Financial services, more than 5,300 “live teller” branches are available throughout the United States. CO-OP Shared Branching enables you to transact business with your regular credit union at the branches of other participating credit unions — something you’ll never do at competing bank branches. If your credit union participates, you also have access through 1,800 self-service kiosks, many of which can be found within select 7-Eleven locations.
Credit union members who are between institutions, or are traveling and nowhere near their home branch, can conveniently visit another credit union’s location without worry of being charged out-of-network fees. They may perform a number of account-related transactions. Is your credit union close to home but far from your office? There may be a Shared Branch near work.
Services provided at a CO-OP Shared Branch location:
- Deposit/Withdrawal of funds
- Account inquiries
- Loan payment
- Loan advances
- *Sale of Traveler’s Check, Money Orders, Cashier Checks
*Optional services that are not available at all locations. Call ahead to confirm a location offers these services.
At a CO-OP Shared Branch location you will need ONE of the following:
- Valid State-issued Driver's License or Identification Card (U.S. and Canada)
- Valid Permanent Resident Card or Resident Alien Card
At a CO-OP Shared Branch location you MUST know the following information:
- Credit Union's Name: United Arkansas FCU, Little Rock, Arkansas
- Member's account number
- Last 4 digits of your SSN
- Verification of address as listed on member account
Since services vary from location to location, check with individual branches before your visit for a complete menu of available services. A Share Branch location will make available a minimum of $500.00 in cash, per member, per day, based on funds availability of your member account. For funds availability of checks deposited at Share Branch locations contact United Arkansas FCU at (501) 565-8500.